Self-Administered Surveys

Focus Groups/IDIs

Health Care Surveys

Telephone Surveys

Web Surveys

Scanning (OCR)

We handle all stages of the telephone research process from planning the survey design through to analysis and written report.

Telephone surveys are conducted for a variety of reasons which include:

·         exploring usage and awareness of products or services

·         examining stakeholders’ or members’ opinions on value of affiliation/membership

·         measuring customer satisfaction with products and services, e.g. call centres, financial services, vehicles

·         advertising awareness studies

·         screening studies

 

Costing indicators

·         planning and design time

·         sample size

·         length of questionnaire/interview time required

·         quota requirements, e.g. gender, age groups

·         lists provided by client or list acquisition required

·         data output or written analysis

·         reporting options selected

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